Feedback Toolkit
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Hero feedback

Hero Feedback is a very simple, easy and effective way of providing feedback. By identifying the person receiving feedback with a hero from a movie, TV show or book, you can step back and reflect, before sharing your feedback. It creates a safe space for the practice of feedback and continuous improvement.

  • Activity aim

    Inspiration
  • Activity timing

    > 30 minutes
  • Activity size

    Pair

Tools

  • White sheets
  • Pencil
  • Markers

Steps

  1. The facilitator starts the activity by asking participants to sit in pairs. The pairs should be formed by people working in the same team.
  2. The facilitator must have an active role at the beginning of the activity, by introducing its goal and rules.
    • The Hero feedback has five parts, in which the feedback is given not to the person in front of you, but to a hero in a movie, TV show or book that the person reminds you of. The receiver of feedback may find the reference useful and may accept what you say about the hero for themselves. If the reference doesn’t work for them, it’s still an insightful, connecting, and fun activity that can lead up to further reflection and continuous improvement.
  3. The facilitator guides the participants with the following instructions step by step:
    • Choose a hero (archetype) from a movie, TV show or book you know. Make up a story if you want or stick to the original story. It helps if the other person knows the story, but it’s not necessary for the activity to work, as you will explain how the person reminds you of that hero.
    • Connect the receiver with the hero. Explain how the receiver reminds you of that hero. Use this part to introduce the story, if the receiver is not familiar with it. The feedback becomes richer and deeper if you find multiple links between the hero and the person receiving feedback.
    • How is the hero successful in the story? Share aspects about the hero that the receiver may take as positive feedback for themselves.
    • How does the hero hinder their success? Share examples of how the hero sabotages their success, in a way that the receiver may take as a reflection and continuous improvement opportunity.
    • Experience the gift of feedback – finish the activity by focusing back from the hero to the receiver of feedback and share your experience in pairs.

Tips

  • The facilitator must have an active role at the beginning of the activity, by introducing its goal and rules.
  • During the activity the facilitator should disclose one step at a time.
  • If participants are having difficulties in remembering hero characters from movies, TV shows or books, the facilitator should provide examples.
  • At the end of the activity, the facilitator might choose to conlcude the session by giving space to participants who wish to share their thoughts about the activity, as well as what they have learnt and are more aware of after this experience.

Sources

Inspiration by MindSettlers https://www.trusttemenos.com/temenos/hero-feedback/

Creative Commons License

This work is licensed under a Creative Commons Attribution 4.0 International License.

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